Shipping policy
At EverBalance, we are committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below.
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been processed, it will be handed over to our shipping partners for delivery.
Shipping Time
Shipping times vary depending on your location.
Estimated delivery time:
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2–15 business days, depending on the destination
Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, customs processing, or peak shipping periods.
Tracking Information
Once your order has shipped, you will receive a tracking number via email so you can follow your shipment.
Tracking updates may take 24–72 hours to appear after shipment.
Shipping Delays
While we strive to meet estimated delivery times, delays may occasionally occur due to:
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High order volumes
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Customs inspections
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Weather conditions
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Carrier-related issues
We appreciate your patience in such cases.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.
Questions
If you have any questions regarding shipping, feel free to contact our support team and we’ll be happy to assist you.